Your Data is Yours

Your data means 'your' data

Once you signup as an Octfolio customer, we will create your new client portal. We will need an asset list if you have one. If not that's OK to.

At no point during your contract with us does Octfolio own the data. For all intended purposes Octfolio is simply a location where your information is being hosted.

If the time has come that you want to change software venders, that's ok. We will export all your data into a CSV file so whoever is the new vendor will have an easy job of importing it into their system. We believe in simplicity.

Data privacy

What information do we collect?

We collect information from you when you visit our website and interact with our chatbots or leave your contact information in the contact form.

  • Name / Username
  • Phone Numbers
  • Email Addresses

How do we use the information we collect?

The information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website/app (we continually strive to improve our website/app offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.

How do we use your email address?

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

How long do we keep your information?

We keep your information only so long as we need it to provide Octfolio to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we remove it from our systems so that we can’t identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Is the information collected through Octfolio secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.